TCHAT vs Karzoun Chat
Both are Arabic products running on Meta's official WhatsApp Business Platform — but they are not the same thing: one is a multi-channel inbox, the other a WhatsApp specialist.
Karzoun Chat is an Arabic customer-service platform that gathers official WhatsApp along with Facebook, Instagram, Telegram, email and website chat into one inbox, starting at $49 a month for one member of staff and two channels. TCHAT is WhatsApp-only and starts at 90 SAR a month (about $24). Three differences matter in practice: marketing broadcasts are on our Basic plan while Karzoun starts them on its Business plan ($99); the AI chatbot is on our Advanced plan at 199 SAR while theirs sits on the top plan alone at $399; and our Advanced plan has no user limit while their plans cap staff at a fixed count — 1, then 5, then 15.
TCHAT and Karzoun Chat side by side
| Feature | TCHAT | Karzoun Chat |
|---|---|---|
| Entry price | 90 SAR / month — about $24 | $49 / month (Pro plan) |
| Middle plan | 199 SAR — about $53 | $99 (Business plan) |
| Top plan | Custom, based on your size | $399 (Business Pro) |
| Billing currency | Riyal (SAR) | US dollar |
| Focus | WhatsApp only | Multi-channel inbox |
| Channels | Official WhatsApp from Meta | WhatsApp, Facebook, Instagram, Telegram, email, website chat |
| Channels per plan | Not applicable — one channel | 2 on Pro, 5 on Business, unlimited on Business Pro |
| Dashboard users | 3 on Basic, unlimited on Advanced | 1 on Pro, 5 on Business, 15 on Business Pro |
| Marketing campaigns | From the Basic plan — 90 SAR | From the Business plan — $99 |
| AI chatbot | Advanced — 199 SAR | Business Pro — $399 |
| Online store integration | Yes — imports customers, orders and abandoned carts | Yes — syncs customer data from the store |
| Free trial | 14 days, no card | Not published on its site |
Karzoun Chat figures come from its pricing section as published on 2026-08-28; prices change, so check their site before deciding. “Not listed” means their site does not mention it, not that it doesn't exist. Dollar conversion is approximate (3.75 SAR to the dollar).
When Karzoun Chat is the better call
Three cases where it clearly wins — and we won't claim otherwise.
- Your customer conversations are spread across many channels — Instagram, Telegram, email, website chat — and you want them in one inbox. TCHAT is WhatsApp-only on purpose and will not gather them for you.
- You want a general customer-service tool more than a WhatsApp marketing tool.
- You are on your own or with one colleague and two channels are enough: their first plan is built for that size.
Why choose TCHAT over Karzoun Chat
Campaigns from the first plan
WhatsApp marketing broadcasts are on our Basic plan (90 SAR). On Karzoun they start on the Business plan ($99 — about 371 SAR), so someone who only wants campaigns pays roughly four times as much to reach them.
The chatbot at 199 SAR, not $399
Karzoun's AI sits on its top plan alone at $399 a month (about 1,496 SAR). Ours is on the Advanced plan at 199 SAR — roughly an eighth of the cost.
Unlimited users
Our Advanced plan has no user limit. Karzoun's plans cap staff at a fixed count — 1, then 5, then 15 — so your team growing is itself what pushes you to upgrade.
Store events, not just store data
Our store integration imports customers, orders and abandoned carts, and turns store events into messages that go out on their own. What Karzoun's site describes is a sync of customer data from the store.
How to move from Karzoun Chat to TCHAT
The steps are the same as any move — with one difference you should settle before you start.
Settle the channel question first
If you use Facebook, Instagram or Telegram inside Karzoun's inbox, you will not find them here: TCHAT is WhatsApp only. Know that before the move, not after.
Export your contacts
From the Karzoun dashboard, along with conversation history if you want to keep it — it stays with the platform that held it.
Detach the number and connect it here
Your number lives in your Meta business account, not with the platform, so you detach it and connect it to TCHAT through Meta's own window; approved templates follow the Meta account and stay as they were.
Connect your store and turn on what you need
One click from settings, the shared inbox works right away, and you launch your first campaign on the Basic plan.
Questions about Karzoun Chat and TCHAT
What is the difference between TCHAT and Karzoun Chat?
Karzoun Chat is a multi-channel inbox joining WhatsApp with Facebook, Instagram, Telegram and email; TCHAT is WhatsApp only. In practice: marketing campaigns are on our Basic plan (90 SAR) and on their Business plan ($99), the AI chatbot is 199 SAR here and $399 there, and users are unlimited on our Advanced plan while their plans cap them at a fixed count.
How much does Karzoun Chat cost per month?
Per its site on 2026-08-28: Pro is $49 with one staff member and two channels, Business is $99 with five staff and five channels, and Business Pro is $399 with fifteen staff and unlimited channels. The AI sits on Business Pro alone.
Does Karzoun Chat integrate with my online store?
Its site describes a store integration that syncs customer data. TCHAT connects your store in one click, imports customers, orders and abandoned carts, and turns store events into automatic messages.
Which is better for WhatsApp marketing campaigns?
TCHAT, if campaigns are your first concern: they are on our Basic plan at 90 SAR a month with number protection — batching, pacing, and an automatic pause when number quality drops. On Karzoun, broadcasts start on the Business plan at $99.
I need channels beyond WhatsApp — does TCHAT work?
No. TCHAT is WhatsApp only by design and does not gather Facebook, Instagram or Telegram. If your conversations are spread across several channels and you want them in one inbox, Karzoun Chat is the better fit in that case.
Compare with the others too
Try TCHAT for 14 days, no card
Register your business, step into your dashboard right away, and launch your first campaign on the Basic plan — no upgrade to wait for.