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TCHAT

Official WhatsApp for business, from Meta

Official WhatsApp for your business — answers your customers, follows their orders, brings them back to buy

TCHAT is a platform that connects your business to an official Meta WhatsApp number: one shared team inbox, campaigns with approved templates, an AI chatbot, and automatic messages with every order or appointment.

For any business — retail, clinics, education, real estate, services. Register directly; no online store required.

Register your businessSee how it works
  • Official WhatsApp — no code scanning
  • Your number stays yours in Meta
  • Free trial before you subscribe
Basma Dental Clinic
Verified business account
An after-hours enquiry about dental implants answered by the chatbot and passed to reception, completed by reception from the shared inbox, then the assessment visit in the clinic's own system sending the treatment plan and its cost automatically with an approved WhatsApp template.
Meta Business Partners
  • Meta Business Partner
  • Connects to your store and your systems
  • Arabic-first dashboard and mobile app
  • Support in Arabic, answering within a business day

Your customers already message you on WhatsApp — the question is what happens next

Most of what a business loses is not lost in the ad; it is lost in the minutes after a customer's message. Here is the difference between what happens now and what happens with TCHAT.

One phone passed around the team, and whoever replies has no idea what was said before.

A shared inbox: every conversation in front of the whole team, with internal notes and the customer's history.

A message arrives at 11pm and is read at 10am — by then the customer has bought elsewhere.

A chatbot answers in a second with your business context, and leaves what it can't handle to your team in the morning.

You send your offer by hand, one by one — or from a tool that gets your number banned on the first campaign.

A campaign with a Meta-approved template reaches thousands, with sending that protects your number.

An abandoned cart, a late order, an upcoming appointment — and nobody remembers to remind anyone.

Messages that go out on their own with every event in your system, at the time you set.

You have no idea which message brought a customer back and which went nowhere.

Each message is tied to the order or booking, so you know in numbers what every campaign gave back.

And none of it needs a developer or a technical team — it is all set up from the dashboard itself.

What changes in your business?

Three outcomes running from one WhatsApp number and one dashboard — not three systems and not three subscriptions.

Marketing and campaigns

Bring customers back to buy with a message that actually gets read

A WhatsApp message lands in your customer's pocket, not in an inbox nobody opens. TCHAT lets you send to thousands at once and keep your number healthy afterwards.

  • Recipient lists built from your own customers and orders — never from bought numbers.
  • Ready Arabic templates, plus a live-preview editor for your own and its submission to Meta.
  • Smart sending: batches and pacing, and anyone who opted out of marketing is excluded.
  • The campaign pauses itself if your number's quality drops — before it turns into a ban.

Campaign flow

  1. 1

    Pick your customers

  2. 2

    Approved template

  3. 3

    Batched sending

  4. 4

    An order arrives

Conversations and replies

No customer left waiting — even after hours

Every conversation on your number sits in one inbox your whole team works from, with a chatbot carrying the first question at any hour.

  • A shared inbox instead of a phone passed around: replies, internal notes, and the customer's history in front of whoever answers.
  • A chatbot answering from the business context you write yourself, handing your team what it can't handle. (On Advanced)
  • A reply tree that gets customers to what they want in a few taps, with no one to wait for.
  • A mobile app for the team: reply from anywhere, on the same conversation everyone can see.

Conversation flow

  1. 1

    A message arrives

  2. 2

    The bot answers instantly

  3. 3

    The rest goes to your team

  4. 4

    The customer leaves with an answer

Automation and follow-up

Your business follows up with customers while you are busy elsewhere

Every event in your system — an order, a shipment, an abandoned cart, an appointment — becomes a message that goes out on its own, on time.

  • Abandoned-cart reminders, order confirmations, shipping updates — with no hand touching them.
  • Connect your online store in one click and its events arrive automatically.
  • And if you have no store: it connects to whatever system you use — your own store or your CRM. (On Advanced)
  • Measuring results: you know which message ended in an order or a booking, in numbers rather than impressions.

Automation flow

  1. 1

    An event in your system

  2. 2

    A rule fires

  3. 3

    A message, on time

  4. 4

    The customer returns

All of it from one dashboard

  • Shared inbox
  • Campaigns
  • Template editor
  • AI chatbot
  • Reply tree
  • Automatic messages
  • Store integration
  • Measuring results
  • Mobile app

Why does “official” matter?

Plenty of tools promise WhatsApp for business by scanning a code from a phone. The difference between those and the official channel does not show up on day one — it shows up the day the number is banned.

  • Your number stays yours

    It is connected through Meta's own window and stays in your business account, not a provider's. If you leave us, it leaves with you.

  • No code scanning, no borrowed number

    The channel is fully official, so nothing breaches WhatsApp's terms and no number is lost to an unapproved tool.

  • Number protection on every campaign

    Sending limits based on your number's tier at Meta, batching and pacing, and an automatic pause when quality drops.

  • Your data is isolated

    No business sees another's data, integration credentials are stored encrypted, and deletion on cancellation is documented.

Is TCHAT for a business like mine?

If customers message you on WhatsApp, yes. An example says it better than a definition:

  • Retail

    Abandoned carts reminded, orders confirmed, shipments followed — with nobody chasing them.

  • Clinics

    An after-hours enquiry answered, an appointment reminded, a treatment plan sent on an approved template.

  • Real estate

    A question about a unit qualified before it reaches an agent, and the viewing booked inside the chat.

  • Education

    Enrolment followed up, fees reminded, and parents' questions carried by the bot instead of the office.

  • Restaurants and branches

    A booking confirmed, today's offer sent to your customers, and every branch on one number.

  • Services

    A service request received and routed to the team, with the follow-up running on its own.

TCHAT requires no online store and no particular system — it works on its own from day one.

How do I get started?

Three steps from registration to your first message.

  1. Register your business

    Your business details and a password you choose — and you step straight into your isolated workspace, no approval to wait for.

  2. Connect a WhatsApp number via Meta

    Through Meta's own window in your settings. Connect the number you already use and it keeps working on your phone as before, or use a new one.

  3. Turn on what you need

    The shared inbox works right away. Add the chatbot, or launch your first campaign — from the same dashboard.

Connects to your systems — integration is a choice, not a requirement

TCHAT works standalone with no connections at all. If you do want to connect a store or your tools, the ready ones take one click, and anything else connects to whatever system you use.

  • Your online store

    Connect it in one click: it imports your customers and orders, and messages them on every order or abandoned cart.

  • Your other systems

    Customers and orders reach you from any system you use — your own store, your CRM, or any automation tool. (On Advanced)

  • Measuring results

    Ties an opened message to a purchase or booking, so you know in numbers what each campaign gave back.

TCHAT is an independent provider: an integration is a service we add for anyone who wants one, not a requirement to use the platform and not a dependency on any other company. Connect nothing and it still works from day one. The official platform behind the channel itself is Meta.

What official WhatsApp did for businesses before you

Figures published on Meta's WhatsApp for Business site, from businesses using the very platform we connect you to.

  • 6X

    increase in appointment bookings, vs the previous year

    Ads that click to WhatsApp plus a redesigned booking and service experience — alongside a 38% lower cost per lead and 4X more patient conversations.

    Be@me — dental clinics

    Source: WhatsApp for Business, Meta

  • 30%

    increase in bookings attributable to WhatsApp

    Agents answer 60% faster than over email, with year-over-year sales growth partially attributable to WhatsApp.

    Benefit Cosmetics — beauty

    Source: WhatsApp for Business, Meta

  • 37%

    decrease in cost per conversation

    “WhatsApp has quickly become one of our most important tools” — Erlend Stenhaug, CEO. Alongside 41% more messages per lead.

    Vessi — skincare store

    Source: WhatsApp for Business, Meta

These are not TCHAT customer results — they are Meta's own published stories about businesses on the same platform, each linked to its source. Our customers' numbers will replace them once they agree to publish.

How much does it cost?

Two published plans that open the platform — the difference is capacity, and the chatbot and connections to your other systems, which both start on Advanced. WhatsApp conversation fees are billed by Meta directly and are not part of the subscription.

Basic

For a business starting with one number and a small team

90SAR / month

Start on Basic
  • One official WhatsApp number
  • Up to 3 dashboard users
  • Up to 20 campaigns a month
  • Support over email and WhatsApp

Advanced

Right for most businesses

For a business sending daily with a full team

199SAR / month

Start on Advanced
  • Up to 3 official WhatsApp numbers
  • Unlimited users
  • Unlimited campaigns
  • The AI chatbot
  • Connections to your other systems
  • Priority support

Enterprise

For a large business or several branches with specific needs

Custombased on your size

Talk to us
  • WhatsApp numbers and users as you need them
  • A dedicated account manager and guided setup
  • Custom connections to your own systems and software
  • Invoice and bank-transfer billing

You start with a 14-day free trial — no card required — and switching plans or cancelling is available any time. Billing and cancellation details are in the FAQ.

Every plan includes

  • Shared team inbox
  • Campaigns with approved templates
  • Automatic messages
  • Template editor
  • Online store integration
  • Measuring results
CompareFAQ

Frequently asked questions

Direct answers about registration, official WhatsApp, templates, ban protection, pricing and privacy.

What is TCHAT?

TCHAT is an official WhatsApp platform for businesses: it connects your business to an official Meta WhatsApp number so you can handle conversations from one shared team inbox, launch campaigns with approved templates, run an AI chatbot, and send automatic messages with every order or appointment — with a mobile app for the team.

Do I need an online store to use TCHAT?

No. TCHAT is an independent platform for any business with customers on WhatsApp: retail, clinics, education, real estate, restaurants, services. Register your business directly, connect your number and start. Store integration is an optional add-on for merchants who have a store, never a requirement.

Is TCHAT owned by or part of another platform?

No. TCHAT is an independent service provider: no ownership by and no dependency on any e-commerce platform, and no restriction of our customers to one. What we offer alongside them is an optional technical integration. The official platform behind WhatsApp itself is Meta.

How do I register my business?

On the "Register your business" page, enter your business name and sector, your email, your mobile number and a password you choose. Your isolated workspace is created immediately and you step straight into it — no approval, no waiting — then you connect a WhatsApp number through Meta's official window in about two minutes and start.

If TCHAT reached you through your platform's app marketplace you can install it from there instead, which creates your workspace automatically with no new password.

Is it official WhatsApp, or a tool linked by scanning a code?

Fully official: you connect your number from Meta's own window. No code scanning, no shared numbers, no ban risk from unapproved tools. Your number stays yours in your Meta account.

Register your business — your dashboard opens now, your first message in minutes

A free trial before you subscribe, an isolated dashboard for your business, and your number stays yours in Meta.

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