TCHAT vs BusinessChat
Both integrate with online stores and run on Meta's official WhatsApp Business Platform. The difference is who each was built for — and what you know about the price before you register.
BusinessChat is a WhatsApp marketing platform aimed at online stores on hosted commerce platforms, best known for a free abandoned-cart notification app, and its site does not display plan prices. TCHAT publishes its price on the page — 90 and 199 SAR a month — and does not require an online store at all: clinics, offices, schools and real-estate agencies use it with no store. Both integrate with online stores, so the deciding question isn't integration; it is what kind of business you run, and whether you want to know the cost before entering a sales conversation.
TCHAT and BusinessChat side by side
| Feature | TCHAT | BusinessChat |
|---|---|---|
| Entry price | 90 SAR / month — published on the page | Not shown on its site |
| Middle plan | 199 SAR — about $53 | Not shown |
| Billing currency | Riyal (SAR) | Not published |
| Built for | Any business talking to customers on WhatsApp — store or no store | Online stores on hosted commerce platforms |
| Requires an online store | No — registration never asks for one | Its site addresses store owners |
| Online store integration | Yes — one click from settings | Yes — it is their stated specialism |
| Shopify integration | No ready app — connects directly on the Advanced plan | Yes — a published app |
| Abandoned carts | Part of automatic messages on every plan | A separate free app |
| AI chatbot | Advanced — 199 SAR | Listed as a feature; plan not specified |
| Free trial | 14 days, no card | 30 days on some store platforms; a free cart-abandonment app |
| Site languages | Arabic and English | Arabic, English, Portuguese and Spanish |
Information comes from the BusinessChat website as it appeared on 2026-08-28. “Not shown” means its pricing page displayed no figures at the time of checking, not that it has no plans — check their site or contact them for current pricing.
When BusinessChat is the better call
Three cases where it wins — said as it is.
- Your store is on Shopify and recovering abandoned carts is your first concern: their free app lets you test the idea at no cost before subscribing to anything.
- You sell in Portuguese or Spanish alongside Arabic — their site runs in four languages.
- You want a tool aimed squarely at stores and nothing beyond that.
Why choose TCHAT over BusinessChat
A price published before you talk to anyone
90 and 199 SAR are written on the pricing page and billed in riyals. BusinessChat does not show plan figures on its site, so you cannot know the cost before entering a sales conversation.
Not a store tool
Clinics, offices, schools, real-estate agencies and service businesses use TCHAT with no online store at all, and the registration form never asks for one.
A full platform, not a single-purpose app
A shared team inbox, campaigns with approved templates, the AI chatbot and automatic messages — from one dashboard, rather than an app for one notification.
An Arabic-first product and support
Support in Arabic over WhatsApp and email, legal documents in Arabic, and billing in riyals to your local card.
How to move from BusinessChat to TCHAT
If you use their app on your store, this is the order.
Turn off their automations first
So a customer doesn't receive the same abandoned-cart message twice from two platforms on the same day.
Detach the number from their account
Your number lives in your Meta business account rather than with the platform, so you detach it and keep ownership.
Register with TCHAT and connect the same number
Through Meta's own window in your settings; your approved templates follow the Meta account and are there as they were.
Connect your store and switch on automatic messages
One click from settings; it imports your customers, orders and abandoned carts without sending anything during the import, then you turn on what you want.
Questions about BusinessChat and TCHAT
How much does BusinessChat cost?
Its site did not display plan figures on its pricing page at the time of checking (2026-08-28); what it does show is a free abandoned-cart notification app and a 30-day trial on some store platforms. TCHAT's prices are published on the page: 90 and 199 SAR a month, plus an Enterprise plan at a custom price.
What is the difference between TCHAT and BusinessChat?
BusinessChat is aimed at online stores on hosted commerce platforms; TCHAT serves any business talking to customers on WhatsApp, with or without a store. Both integrate with online stores and run on Meta's official WhatsApp Business Platform, but TCHAT publishes its price on the page.
Do I need an online store to use TCHAT?
No. TCHAT works for any business with customers on WhatsApp: clinics, education, real estate, restaurants, services. Register, connect your number and start — store integration is an optional add-on for those who do run a store.
Which is better for recovering abandoned carts?
If you want to test the idea at no cost, BusinessChat's free app is the direct way in. If you want abandoned carts inside a platform that also runs your conversations, campaigns and chatbot from one dashboard, TCHAT includes them on every plan from 90 SAR.
Do both integrate with online stores?
Yes, both publish online store integrations. The difference is not the integration but the kind of business each platform serves — and that TCHAT's price is published on the page before you register.
Compare with the others too
Try TCHAT for 14 days, no card
A price published in riyals, a dashboard that opens right away, and no online store required.