Listed in the Salla App Store and the Zid App Market
Your store talks to its customers on WhatsAppfrom the first question to the last delivery
TCHAT connects your Salla or Zid store to an official WhatsApp number from Meta, so every moment of the order journey becomes a conversation: a question answered, a cart recovered, a shipment tracked, a customer who buys again — on their own, while you do something else.
Billed through the app store · no card · no contract
- One-click install
- No QR scanning
- Runs inside your store's dashboard
- Abandoned carts are reminded on their own from day one
- Order, shipping and delivery reach the customer before he asks
- A chatbot answers for your store at any hour
The difference between a silent store and one that talks
What your store loses today
And what happens after you install
Carts left behind with no one following up
A reminder goes out on its own, back to that same cart
“Where is my order?” on your phone every day
Every order change reaches the customer before he asks
Messages that arrive after closing and get read two days later
A bot answers instantly and leaves the rest to your team
A long customer list and no way to reach it
A WhatsApp campaign to all your store's customers in one click
This is what your customer receives — not a promise
Four messages that come out of your store's own events, on Meta-approved templates, so they arrive even after the reply window closes.
- Abandoned cart
Brings him back to his cart
Your cart is waiting 🛒Noura, your order is still in the cart — finish it before your size runs out.Complete your order - New order
Reassures him on payment
Order confirmed ✅Thank you, Noura! Order 10482 for SAR 340 is being prepared.Track order - Order shipped
He tracks it himself
Your order is on its way 🚚Order 10482 has left with the courier, and the tracking number is on the button.Track shipment - Campaign
He buys again whenever you choose
The new collection is here 🎉20% off for our customers until midnight.Shop now
The templates are set up in your account when you connect your number — you neither write them nor wait for approval. Only the abandoned-cart reminder runs from day one; the rest you switch on yourself, so nothing goes out that you did not decide.
What the conversation did for stores before you
Figures published by Meta about stores running on the same official platform we connect yours to.
3X
the conversion rate of its own app and website
It built a full shopping experience inside the conversation: discovery, decision, payment, then order tracking. Its customer satisfaction score: 85 points.
Magalu — ecommerceSource
37%
lower cost per conversation
“WhatsApp quickly became one of our most important tools” — Erlend Stenhaug, CEO. Alongside a 41% increase in messages per lead.
Vessi — skincare storeSource
13%
lower cost per click
Marketing messages on WhatsApp to customers who had opted in, in a Black Friday campaign.
Gain City — retailSource
These are not TCHAT customers' results — they are what Meta published about stores on the same platform, and every figure links to its source. When our own customers allow us to publish theirs, these give way to them.
From install to first message — three steps
- 1
Install from your store platform
One click in the Salla or Zid app store. Your dashboard opens and your customers and orders are imported.
- 2
Connect your number
From Meta's official window. The number stays yours and keeps working on your phone as usual.
- 3
Start
Cart reminders are already running; you pick the rest and send your first campaign.
Official WhatsApp from Meta — not a QR-scanning tool
The difference does not show on day one; it shows the day the number is banned.
Your number stays yours
In your own business account at Meta, not a provider's — and if you leave us, it leaves with you.
No violation, no ban
A fully official channel, so no number is lost to an unapproved tool.
Protection on every campaign
Batches and intervals, and an automatic stop when your number's quality drops.
Subscription and billing from your store platform
No card entered with us: the app is subscribed, renewed and cancelled from inside Salla or Zid like the rest of your store's apps.
- Starts as soon as you subscribe — monthly, no contract
- Cancel from the app store whenever you want; your data stays if you come back
- The current price and plan details are on the app's page inside Salla or Zid
WhatsApp conversation fees are charged to you directly by Meta and sit outside the app subscription.
Questions before you install
Do I need a new WhatsApp number?
No. You connect your current number from Meta's own window and it keeps working on your phone with your existing chats. If you would rather keep the store separate from your personal number, connect a new one.
Where do I pay the subscription?
In your store platform — Salla or Zid. Billing runs inside the app store with the rest of your apps and you never enter a card with us. WhatsApp conversation fees are charged directly by Meta and sit outside the subscription.
Do I have to write the message templates myself?
Not at the start. When you connect your number, four ready templates are set up in your account: abandoned cart, order confirmation, shipping and delivery. You can edit them or build your own at any time.
Does it work with my store's order statuses?
Yes. On Salla your store's statuses are read exactly as they are, including ones you created yourself; on Zid, its standard statuses: new, preparing, ready, out for delivery and delivered. You choose which mean “shipped” and which mean “delivered”.
Will it message my existing customers automatically?
No. Your customers are imported on install so your lists are ready, and no marketing message goes out except in a campaign you send and whose recipients you choose.
What is TCHAT?
TCHAT is an app listed in the Salla App Store and the Zid App Market that connects your store to an official WhatsApp number through Meta. Install it in one click and your customers and orders are imported; connect your number and your approved templates are set up for you. From then on your store's events — abandoned cart, new order, shipped, delivered — become WhatsApp messages that go out on their own, alongside a shared team inbox, campaigns with approved templates, and a chatbot that answers with your store's context. Subscription and billing stay inside your store platform.
Let your store start the conversation today
Install the app, connect your number, and let your store speak for itself — the first message goes out right after you connect.
No store on Salla or Zid? TCHAT is an independent provider and works for any business on WhatsApp, with no store at all. Register your business directly